FAQs

  • What is People Experience (PX), and how is it different from Employee Experience (EX)?

    PX expands beyond traditional EX by treating the experience of work as a product—researched, designed, delivered, and iterated. It connects people’s daily interactions with measurable business outcomes.

  • What makes Impact PX different from traditional HR consultancies?

    We are practitioners who over decades have led and built PX functions inside global enterprises. We combine strategy, governance, and product-based delivery to drive real, sustainable impact.

  • Who are the founders and practitioners behind Impact PX?

    Impact PX was founded by senior PX leaders with proven track records at enterprise scale. Our team blends expertise in strategy, human-centered design, and product management.

  • What industries and company sizes do you typically work with?

    We partner with global enterprises across industries, from technology and consumer goods to healthcare and finance. Our methods adapt to complex, large-scale organizations.

  • What services does Impact PX offer?

    We offer core consulting, coaching, and delivery services across PX Strategy & Governance, PX Listening & Actioning, PX Product Management, and PX Capability Development.

  • How do you apply human-centered design to HR and PX challenges?

    We use the disciplines of UX/CX Design, Human-centered Design, Agile, and Product Management to uncover real employee needs and co-create solutions that scale.

  • What is the PX Maturity Model, and how does it help organizations?

    Our proprietary model assesses how advanced your PX capabilities are, highlights gaps, and guides your path to becoming a truly experience-led organization.

  • Do you offer coaching, strategy design, or end-to-end delivery?

    We can can expand our support to fit your needs, from coaching your internal teams, co-creating strategies with your leaders, to fully leading PX project delivery.

  • Can you customize your approach to fit our organization’s needs?

    Absolutely. Every engagement is tailored to your goals, context, and maturity level.

  • How do we get started working with Impact PX?

    Simply reach out through our website. We’ll set up a consultation to understand your challenges and shape a tailored engagement plan.

  • What does a typical project timeline look like?

    Timelines vary, but most projects begin with a 2–4 week discovery phase, followed by design and delivery sprints.

  • Do you offer workshops, training, or capability-building for HR teams?

    Yes. We run workshops on PX strategy, journey mapping, and design methods to build internal capability.

  • Can you partner with other consultancies or internal HR teams?

    Yes. We often collaborate with HR leaders and partner firms to complement existing strengths.

  • How do you measure the business impact of your work?

    We align PX initiatives with measurable outcomes, such as engagement, retention, productivity, and ROI, using agreed metrics and dashboards.

  • Where is Impact PX based, and do you work with global clients?

    Our team is based in the US and Europe, serving clients worldwide across all time zones and regions.

  • Do you offer virtual as well as in-person engagements?

    Yes. We adapt to client needs with both remote and on-site delivery options.

  • How do you price your consulting services?

    Pricing is tailored to scope and complexity. We offer project-based, retainer, and workshop pricing models.

  • What is the best way to contact Impact PX for a consultation?

    Use our website’s contact form or email us directly. We’ll follow up quickly to schedule an introduction.